Unit 9A, 80 High Street,
Egham, Surrey, TW209HE, UK
Telecoms Traders is your trusted Used & Refurbished telecoms hardware partner – every secondary market item we sell is covered by a one-year certified warranty as standard. And because we are ISO 9001 and ISO 14001 certified, we ensure that everything you buy from us is in full working order before despatch.
In the event you do run into problems, we will send a replacement immediately. And in the extremely
unlikely occurrence that we can’t find a substitute in our 6 million+ inventory, you will receive a full refund
We also offer advance replacements in certain circumstance.
Reconditioned units provide a cost-effective alternative to OEM spares – and every item we supply is covered by a 3-12-month warranty at no extra cost.
In the unlikely event you must return an item under warranty, Telecoms Traders will make every effort to resolve the issue as quickly as possible. We follow a standard process attempting to repair faults first – should that fail, you will be issued with a replacement, or a refund if we cannot source a suitable alternative.
For added peace of mind, any refunds will be credited at the original invoice value.
Although we are more than happy to replace faulty hardware we supply, we cannot assume responsibility for any loss or costs caused to your business.
Unfortunately, Telecoms Traders are unable to provide software licensing for equipment we supply. You
will need to ensure that you obtain all relevant licenses from the vendor direct.
The Telecoms Traders warranty does not cover software-related issues – we strongly recommend that customers first check functionality before deploying units into a production environment.