• HeadQuarters

    Unit 9A, 80 High Street,
    Egham, Surrey, TW209HE, UK

  • Warehouse

    Unit 5 Delta Way, Thorpe Industrial
    Estate, Egham, Surrey, TW208RN, UK

Telecoms Traders are your trusted<br />network equipment provider

Telecoms Traders are your trusted
network equipment provider

Privacy policy

Telecoms Traders LTD Website Privacy Policy

Telecoms Traders Ltd is committed to maintaining the trust and confidence of its customers and visitors to our websites. In particular, we want you to know that Telecoms Traders Ltd is not in the business of selling, renting or trading email lists with other companies for marketing purposes. In this Privacy Policy we provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

If there’s anything you’d like to discuss with us, please don’t hesitate to contact us at info@telecomstraders.com


Information Collection

Telecoms Traders Ltd collects personal information that may be used to identify a person or organisation such as name, title, phone number, email address, or mailing address. Financial details are stored on our secure internal system which is only accessible by a limited number of authorised staff.

In general, a person can browse our websites without giving Telecoms Traders Ltd any personal information. An individual or organisation will be provided with an opportunity to indicate whether they wish to participate in these activities in accordance with relevant notice and consent requirements under applicable local laws.


How Information Collected is Used

When a request for a quotation/order/information is placed through our websites, we use the clients’ personal information to process and fulfil the request. We may send an email to confirm or update the client on the status of their order. We may also use the clients’ personal information to respond to any of their customer service inquiries.

We also use personal information to operate and improve our websites and to deliver the products and services that have been requested. We may, from time to time, review personal information to help us analyse trends, purchasing patterns and preferences, and demographics.

When an individual or organisation requests a quote, places an order, gives us their email address, subscribes to our mailing list or participates in any other mailing/promotion on our websites, we use the information provided to:

  1. send emails, regular mail or call individuals or organisations as applicable, to inform them about products and services they might be interested in;
  2. personalise the shopping experience for individuals or organisations by using their product interests, shopping patterns and purchase information to recommend other products, services or promotions that we believe might interest them, including those of other companies; or
  3. notify individuals or organisations of changes.

Individuals or organisations will be provided with an opportunity to indicate whether they are happy for us to use their personal information for these purposes in accordance with notice and consent requirements under applicable local laws.

We maintain the personal information provided to us, along with a record of purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we collect or receive from other business partners and/or reputable sources.


Sharing Information with Third Parties

We may share personal information with our trusted third-party service providers to help us manage and operate our websites, such as processing orders, performing statistical analysis, sending emails or postal mail, providing customer support and performing other important services. Although these partners may not be affiliated with us, they are required to maintain the confidentiality of information and are not authorised to discuss, disclose or make any use of personal information except as necessary to provide such services. If an alternative payment process is required, the personal and financial information needed to process your application or purchase will be sent directly to each provider. The companies that administer these programs are independent of Telecoms Traders Ltd and have their own privacy policies. We encourage individuals and organisations to learn more about their policies on their websites.

We or our third-party service providers may disclose personal information if we or they reasonably believe that it’s necessary to: (i) investigate any suspected breach of the Terms of Use or Terms of Trade made by or otherwise relating to an individual or organisation; (ii) comply with applicable federal, state or local laws, rules, regulations or orders; (iii) to protect or defend the rights, property and interests of Telecoms Traders Ltd, Telecoms Traders Ltd business partners, affiliates or its guests, or the interests of our third-party service providers; and (iv) under exigent circumstances, to protect the personal safety of users of the websites or the public.

Personal information will be held by us for so long as is necessary for the purposes for which it was collected, for the settlement of any potential disputes which may be raised or otherwise in accordance with legal requirements.


Unsubscribing or Changing Your Information

We want to communicate with individuals or organisations only if they want to hear from us. Individuals or organisations have the right to request confirmation of what information we hold about them and to correct, update or change such information. If they would prefer not to receive information from us or would like to correct, update or change personal information or preferences, they are asked to follow the instructions below. It is noted that objecting to our holding and using information may prevent us from providing some products or services.

Requests to be removed from our communications might take up to three (2) business days to become effective. Individuals or organisations may receive emails or regular mail that is already in process even though they may have been removed. Even if removed from a list, if an order is placed online, we will send an email to confirm the order and may need to contact the client by phone, email or regular mail if we have questions about their order.

  • You can unsubscribe, at any time, from our communications via the link in the emails or by emailing info@telecomstraders.com
  • Alternatively, requests can be made in writing to: Telecoms Traders Ltd, Unit 9a, 80 High Street, Egham, Surrey, TW20 9HE
  • Requests must be sure to include the full name of the individual or organisation, the user name and account email address.

Website Links to Other Sites

We encourage individuals and organisations to review the privacy policies of any websites they choose to link to from our websites so that they understand how those websites collect, use and share their personal information. Telecoms Traders Ltd is not responsible for the privacy policies or other content on third-party websites.


Information Security Measures

We use the latest encryption technology (Secure Sockets Layer or SSL) to secure personal information. The personal information provided when purchases are made is encrypted (or coded) using a secure server for maximum security. This coding makes it extremely difficult for anyone to reach personal information as it moves through our system.

To use our websites, you must use an SSL-enabled browser such as IE8, Firefox or Chrome. This protects the confidentiality of personal information while it is transmitted over the Internet.


What Are Your Rights?

Under the GDPR (General Data Protection Regulation), you have the right to access the information that we hold about you. If you’d like to learn more about your rights, please see the website of the Information Commissioner’s Office.

If you have any other queries or concerns, please don’t hesitate to contact us at info@telecomstraders.com

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.


Contact Information

Telecoms Traders Ltd
Unit 9a, 80 High Street
TW20 9HE
+44 (0) 3301 130013

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