• HeadQuarters

    Unit 9A, 80 High Street,
    Egham, Surrey, TW209HE, UK

  • Warehouse

    Unit 5 Delta Way, Thorpe Industrial
    Estate, Egham, Surrey, TW208RN, UK

Telecoms Traders are your trusted<br />network equipment provider


Frequently Asked Questions

What is refurbished telecoms infrastructure?

Refurbished telecoms infrastructure refers to used telecom equipment that has undergone a comprehensive refurbishment process, including repairs and quality assurance, to ensure its reliability. It offers a cost-effective and sustainable alternative to new equipment.

Why should I choose refurbished telecoms infrastructure over new equipment?

Choosing refurbished telecoms infrastructure offers several advantages. It allows you to save significantly on costs while obtaining reliable equipment that meets industry standards. Additionally, refurbishment reduces electronic waste and contributes to sustainability efforts.

Is refurbished telecoms infrastructure reliable?

Yes, refurbished telecoms infrastructure can be just as reliable as new equipment. Reputable refurbishment providers subject the equipment to testing and repairs to ensure it meets industry standards. Quality assurance processes are in place to deliver equipment that performs optimally.

Are there any warranties on refurbished telecoms equipment?

Yes, warranties are commonly offered on refurbished telecoms equipment. Reputable suppliers provide warranty coverage to assure customers of the quality and reliability of their products. Warranty terms may vary, so it's essential to review the specific warranty details provided by the supplier.

Can I customise refurbished telecoms infrastructure to fit my specific needs?

Yes, refurbished telecoms infrastructure can be customised to meet your specific requirements. Reputable suppliers offer a range of equipment options and can assist you in selecting and configuring the equipment to suit your networking needs.

How do I know if refurbished telecoms equipment is compatible with my existing network?

Refurbished telecoms equipment is typically compatible with a wide range of network configurations. Reputable suppliers can provide guidance and assistance in determining compatibility and ensuring seamless integration with your existing network infrastructure.

What steps are taken to ensure the quality of refurbished telecoms infrastructure?

Refurbished telecoms infrastructure undergoes a thorough refurbishment process, including evaluation, testing, repairs, and quality assurance. Skilled technicians inspect and repair the equipment where possible, replace faulty components and conduct extensive testing where possible to ensure it meets or exceeds industry standards.

How does choosing refurbished telecoms infrastructure contribute to sustainability?

Opting for refurbished telecoms infrastructure reduces electronic waste by extending the lifecycle of equipment. It minimises the consumption of new resources and the environmental impact associated with manufacturing new equipment. Choosing refurbished options supports a circular economy and demonstrates a commitment to sustainable practices.

How do I purchase refurbished telecoms infrastructure from your company?

To purchase refurbished telecoms infrastructure from our company, simply browse our product catalogue on our website and select the equipment that meets your needs. Contact us through our provided contact information or fill out our inquiry form to discuss pricing, customisation options, and any other specific requirements you may have. Alternatively, please email sales@telecomstraders.com

What payment methods do you accept?

Our primary method of payment is wire transfer. We can also accept PayPal, but this method would be subject to fees depending on currencies involved which will be articulated to the buyer before payment is made.

Do you deliver?

Most deliveries are made using either UPS, Fed Ex or DHL. For larger shipments we may employ various freight forwarders. You will be made aware of all shipping options and relevant costs before placing your order. For international shipments, all duties and taxes are the responsibility of the receiver, Telecoms Traders will not be responsible for payment of these.

In the event of a product failure, can you repair or replace?

Absolutely, we offer an Advanced Replacement for any product failure. This means the equivalent replacement will arrive to the customer site prior to the supplier (Telecoms Traders) receiving the faulty material. This is subject to availability.

Where are my goods?

Should you not receive your goods within the specified timescale, please feel free to email us at support@telecomstraders.com and a representative will contact you immediately. NO chatbots here, we still prefer to speak on the phone, so feel free to call us on +44 (0) 3301 130013.

How do I contact customer service or support?

For all customer services related enquiries, please contact us at enquiries@telecomstraders.com.

Need more information?

Need more information?